Before pulling on those dance shoes, it’s important that all families – whether returning or new; complete their enrolment, so we can ensure we have the most up-to-date contact details for you, and have you review the terms and conditions of enrolment. This information includes you and your child's details, any medical conditions/allergies, our policies, and your payment details.

We encourage all of our students and families to try a variety of dance styles and we are more than happy to accommodate trial classes for existing students who are wanting to try something a bit different.

Please contact our admin team if you would like to try a new class and we will happily schedule you in for a trial (provided the class has not reached capacity).

By now you have probably noticed that we are BIG on communication here at Monsters Of Dance. Our friendly admin team can be contacted on 0451 556 773 during class time but for convenience, our primary means of communication is via email or BAND app.

You will receive regular newsletters and important information via email and BAND app so please ensure you have provided the studio with an up-to-date email address that is regularly checked and have downloaded the BAND app. We are of course happy to include multiple email addresses per family if you would like your correspondence sent to numerous recipients. Don’t forget to add our email address [email protected] to your contacts so we don’t end up in the dreaded Spam folder! All information on what BAND APP is and how to gain access and join your child's classes can be found by clicking here.

We are always happy to chat in more detail about communications you may receive from the studio, so if you need any clarification please don’t hesitate to give us a call or see one of our helpful team members at the Studio. We are also on Social Media and use these to often communicate also. You can find us on Facebook and Instagram.

We request that you do not make personal contact regarding anything studio related through social media. If you require to speak with your child’s teacher please contact our studio and one of our Admin Team can assist you.

WHAT IS BAND?

Band is a communication app that enables easy communication with the studio and teachers, so you don't miss out on all the important info! At Monsters of Dance BAND provides you with easy access to copies of important emails, class videos, photos, music, practice videos, our yearly calendars, parent portal access, active and creative kid voucher links, concert information, and much more! This allows our Parents to stay up to date, and our dancers to easily practice their routines at home. Both Parents and students who own a device are welcome to join and the BAND APP can be accessed on smart phones/tablets and computers. Band is a safe place for us to communicate with parents and students. It is a private account only accessible by those that are enrolled in each class and will be monitored by our admin team to ensure that it remains a safe and fun online space.

WHAT DO I JOIN?

You will need to join at least 2 BAND Groups, i.e, click on two different links to request to join (Our Community Band, & their Class/Age Group Band). If your dancer attends multiple days of the week or if you have multiple dancers with us, you will need to join their class bands too. If you need help with this, don't hesitate to ask our team. For Example, if your dancer does Mini Jazz Monday, you will need to Join Monday & Tuesday Mini's AND the Monsters community page. It is absolutely essential to join both the Community Page and their class Band/s.

Please note: Band will be used for class related conversations only. Any administration questions will still need to go through our admin staff eg. fees, payments, uniforms and enrolments should be discussed with our admin staff via phone call, email or at the front desk.

WHAT DO I NEED TO DO? -

1. Initial Set Up

Download Band to your device.

APP STORE

GOOGLE PLAY

2. Sign up to Band by using either your mobile number, Facebook, email or google.

3. Once logged in you then need to add your dancers classes/"bands" to your account. This can be done via the Parent Portal (see instructions below), by scanning the QR codes available at reception in the studio, or by CLICKING HERE to go to our link invitation sheets.

ADDING CLASSES/"BANDS" VIA THE PARENT PORTAL

CLICK HERE to watch instructions on how to Join the correct groups via our Portal Once you have added all classes they will now be saved in your Band app and you will just open the app and click on the relevant class to see what's happening! Please feel free to reach out if there is anything at all we can help with and any questions you may have.

See you on Band!

At Monsters Of Dance we believe that wearing studio uniforms give students a sense of belonging to our family as well as creating an identity for our studio in the greater community.

Uniforms can be purchased year-round from the studio and new items can be pre-ordered via the link below

CLICK HERE to pre-order your uniform

CLICK HERE to see our Uniform Booklet

Note: Please ensure all parts of your child’s uniform are clearly labelled

FEES + TERMS & CONDITIONS

CLICK HERE to read Tribe Fees + Terms & Conditions (school aged dancers)

CLICK HERE to read Tiny Monster Fees + Terms & Conditions (preschool dancers)

Please contact us at [email protected] for our Company Fees + Terms & Conditions

WEEKLY DIRECT DEBIT FOR ALL FAMILIES

Fees are required to be paid by Weekly Direct Debit every Tuesday for ALL families. Debits can be processed from your:

• Bank Account

• Credit Card

  ACTIVE & CREATIVE KIDS VOUCHERS

  Monsters Of Dance is an approved provider for Active and Creative Kids Vouchers and you could save up to $100 off your fees if eligible. Please submit vouchers via the links below:

ACTIVE KIDS

CREATIVE KIDS

WITHDRAWALS

Enrolment is presumed for the year and re-enrolment term to term automatically rolls over from term to term unless we are are notified of withdrawal. If you decide to withdraw from classes mid-term for any reason, you will continue being charged until we are formally notified at

[email protected]

To withdraw from a class, one (1) weeks notice from the scheduled class day must be provided in writing to the above email address. You will be charged for up to and including the week of withdrawal as normal class fees will be charged if notice given is less than one week. Refunds will not be issued for any missed classes.

HOW TO PAY FEES OR CHANGE NOMINATED PAYMENT METHOD

CLICK HERE to see how

Here at Monsters Of Dance we hold two concerts per year:

• MID-YEAR CONCERT - An informal relaxed chance for parents, family and friends to see what the students have achieved in Terms 1 and 2. Costuming is not required for this performance as students wear their class uniform.

• END OF YEAR CONCERT - A professional display of dance enhanced by amazing costumes, special effects and lighting that is held at C3 Church, Oxford Falls. Detailed concert information is sent out throughout the year detailing everything you need to know. A Concert Performer Fee is charged in the lead up to the End of Year Concert and this is outlined in the Concert Information later in the year. Each class will begin learning their End of Year concert routine at the beginning of Term 3. The students work on this each week in class, developing their skills in the process and learning the importance of rehearsal, commitment, performance techniques and teamwork.

COSTUMES - Tribe (school aged dancers) & Tiny Monsters (preschool dancers)

Rather than making parents pay hundreds of dollars buying costumes that their children will only wear once, we use a hire system for our concert costumes. Monsters Of Dance has an extensive costume library, which we add to each year with new custom-made & purchased costumes. We transport the costumes to and from the concert and rehearsal and also clean, repair and alter all the costumes. This process saves parents from the stress and hassle of having to buy, sew, alter and accessorise their child’s costumes in the busy pre-Christmas season.

The costume hire fee is $42 per routine. This is paid across two instalments in term 3 and 4 and can be found in our Tribe & Tiny Fees + Terms & Conditions.

COSTUMES - Company

Can be found via the Company Dancers Info page at the top of this site.

ATTENDANCE

Your child’s attendance in class is very important to their peers and our teaching staff. As a member of our Monsters Of Dance Family, it is a commitment for you to ensure your child attends their classes on time each week and attends all lessons planned for them. Not only do absences impact the concert routines we create, it also impacts the social and confidence-building principals we work hard to foster in each age group.

MARKING ABSENCES

If you know ahead of time that your child will be absent due to holidays/vacations, commitments or school trips, please let us know ahead of time so the class impact is minimal at [email protected]

We also ask that you mark your dancers absent days via our parent portal

CLICK HERE to see how to mark an absence

MAKE UP LESSONS

Students who are absent for their scheduled class are welcome to attend a makeup class. Students may attend any class in their correct age group as a makeup class, excluding full and waitlisted classes. Makeup classes are valid for one month from the original absence. If a dancer wishes to attend a makeup class, please contact our admin team at 0451 556 773 or [email protected] to request a makeup class! Due to our safety regulations, we cannot accept walk-in's for makeup classes so please make sure to contact our admin team if you wish to use your makeup class.

With the safety of our families our number one priority, Monsters Of Dance is very serious about upholding Child Protection laws and policies within the studio as well as at public performances and in the online arena (website and social media). We ensure child safety through a range of different methods:

• All of our teachers and staff members have undergone official Working with Children checks allowing them to work with children.

• The Staff and Directors of Monsters Of Dance strive to ensure that all music and costumes are age appropriate.

• Our staff members have been trained in first aid and we enforce a nut-free policy at the studio to ensure the safety of any students or parents with allergies to nuts or nut products.

• Monsters Of Dance has been approved as a COVID-SAFE business.

• Our staff members have an internal communication system to ensure studio and child safety at all times during studio operating hours.

• All students at Monsters Of Dance are covered by accident insurance as well under the studio’s public liability insurance. For more information on the individual accident cover please see our admin team.

We respect your privacy and we will never sell or pass on any of your information to third parties unless required by Government Authorities or in the event of debt recovery. Any information passed on will be done so with appropriate privacy and confidentiality protection.

As part of your registration, you will have read and signed a media waiver allowing us to proudly use images and video footage of your student for advertising and promotional purposes. Photographs and Videos are generally taken at our Mid Year, End of Year Concerts and other Monsters Of Dance events. Additionally, footage of children may also be taken in the studios for the benefit of sharing this with parents where required or with our internal team for training and development purposes. Should you have any concerns whatsoever with signing this declaration, please see our admin team.

Monsters Of Dance Social Media Policy refers to all social networking sites, video/photo sharing sites, blogs, micro-blogs, wikis, podcasts, forums, instant messaging and geo-spatial tagging (for example, Facebook check-ins). Please see below for our regulations regarding Social Media and feel free to contact our admin team if you have any questions.

• Please remember that your anonymity on Social Media is never guaranteed and to exercise particular caution when posts, images or videos identify children in your care.

• Remain mindful that your behaviour on Social Media remains in keeping with Monsters Of Dance code of conduct as outlined in this handbook.

• Intellectual property laws (for example, costume design and choreography) must be observed by all studio patrons when posting online regarding studio matters.

• All matters pertaining directly to the studio - whether it be fees, scheduling, placements or performance opportunities - we ask to not be communicated via social media.

• We have an open door policy and encourage all communication, complaints and feedback to be communicated to the admin team and Director directly.

• We discourage parents/students from becoming ‘friends’ or ‘followers’ on Social Media with teachers unless there is an existing relationship. We consider all studio members to be family and as such feel the obligation to respect and monitor personal boundaries.

To ensure the smooth, safe running of Monsters Of Dance and an enjoyable experience for all, find below our code of conduct.

• Monsters Of Dance is a studio where all students are free to express themselves. Bullying in any of its forms will not be accepted.

• Families who do not comply with their fee or costume payment obligations may be charged a late fee, and/or excluded from performances. External debt collection may occur when fees remain overdue and this will be at the expense of the client.

• We are unable to take responsibility for our students before or after their scheduled classes and it is the responsibility of the parent to ensure their child is picked up and dropped off on time. In the case of an emergency or unavoidable delay, please contact the studio immediately to inform us of the situation so we can keep your child calm and safe until they can be collected.

• Any questions or feedback must go through our admin team – we ask that parents and students do not contact teachers via phone, email or social media with studio issues. We ask that you respect our staff members privacy and work hours by not contacting them personally. Personal meetings with Teachers or our Studio Director can happily be arranged via reception and our admin team is available during all timetabled classes.

• Monsters Of Dance takes no responsibility for any stolen or misplaced property on the studio premises and we encourage our families to avoid bringing valuable items into the studio where possible.

• Monsters Of Dance Management reserves the right to change teachers or timetabling when necessary at any time throughout the year. Where significant or permanent changes occur families will be notified in advance.

• Choreography, costuming and studio policies remain the intellectual property of Monsters Of Dance and may not be reproduced or sold by any students, parents or staff without permission of the Director.

Finally, it’s our pleasure to introduce our hand-picked faculty for 2024! Our enthusiastic, passionate and dedicated team are thrilled to be a part of your family’s dance journey this year. We are truly looking forward to growing together to mould this generation of skilled, confident, genuine and unique performers.